Guarantees

1) Shipping

The prices are related to these general conditions of sale. FinlandPhilosophy.com reserves the right to change the price list without notice.

2) Online orders

All orders made by FinlandPhilosophy.com are ruled according to the Italian Legislative Decree n. 185 dated 22nd May 1999 concerning the consumers’ protection for remote agreements and according to the Italian Legislative Decree n. 70 dated 09th April 2003, relating to the e-commerce.
All products shown on our web site can be purchased till when stocks are finished.
You can choose the delivery place that is the most convenient for you: by your house, by your office or by another person.

3) Disclaim of responsibilities

FinlandPhilosophy.com aims to work as much precisely as possible, anyway it might come up against technical imprecision or/and typographic mistakes.
FinlandPhilosophy.com reserves the right to change and modify the web site whenever required.
FinlandPhilosophy.com doesn’t guarantee that all information listed in its web site comply with laws of foreign Countries and that products showed in it are allowed from every jurisdiction.

4) Right of withdrawal

The right of withdrawal in full, for lack of the essential integrity of the asset (the packaging and / or its content), where Finland Philosophy finds:
• Using any part of any good and supplies;
• lack of outer and / or the original inner;
• damage to the product for reasons other than its transport;
• the absence of integral elements of the product (accessories, parts, etc.).
• in the case above, Finland Philosophy will return to sender the purchased goods, charging the same shipping costs

5) Warranties and Support

All products sold by Finland Philosophy are covered by manufacturer's standard warranty and 24-month warranty for defects, according to DL 24/02. To use the warranty, the customer will keep the bill will receive by e-mail in PDF format. The Customer acceptance of the purchase contract to take note of how service in force at the time of application assistance to guarantee that it will accept. The manufacturer's standard warranty is provided as explained in the documentation included in the packaging of the product.

6) Changing time

The timing of replacement or repair of the product depends solely on the policies of the manufacturer.

7) Return

Where the application of safeguards provide for reimbursement of the product, the product must be returned by Customer in its original packaging, complete in all its parts (including packaging and any documentation and ancillary equipment: manuals, cables, etc..) to limit damage to the original package, we recommend, when possible, to put in a second box, must be avoided in all cases the attachment of labels or tape directly on the packaging of the product.
In this regard, the lgs. 206/05 provides that restitution must be made within a period not less than 10 working days from receipt of goods.

8) Assistance provided directly from Finland Philosophy

For any problem about items already delivered (non-conforming product or damaged, missing items, etc..), Please contact us. Finland Philosophy will use this information to customize and improve the service you offer.

9) Complaints

Claims for defective products or service delivery failures can be sent via email to the email address info@finlandphilosophy.com

10) Jurisdiction and Venue

The sales contract between the customer and Finland Philosophy is concluded in Italy and governed by Italian law. For the solution of civil and criminal arising from the conclusion of this contract of sale at a distance, if the customer is a consumer, the local jurisdiction is that of the reference hole of his town of residence in all other cases, the local jurisdiction is the only forum of Mantua.

11) Terms of Purchase

All prices quoted in the windows, tabs and products during the purchase are in Euros.In case of discrepancy in prices, following the order of the customer they will be immediately communicated to the customer by phone or e-mail with no criminal can withdraw the commitment assumed purchase.
The customer can buy products in the electronic catalog FinlandPhilosophy.com when sending the order. Images and technical data supplied with the card of a product may not be complete and comprehensive of its characteristics but different for example: (weight, color, etc.)..
The correct order is confirmed by receipt FinlandPhilosophy.com by email response, sent by email from the customer. This confirmation message will resurface all data entered by the customer who undertakes to verify the correctness and communicate any corrections.

• The contract between the Client and Finland Philosophy is concluded only after sending the e-mail of acceptance of contract by FinlandPhilosophy.com
• If you order on the site FinlandPhilosophy.com the Customer declares to have read the terms and conditions of sale, payment methods and proposals of the whole purchase process. With express reference to Articles. 3:04 decree 185/89 you will receive via e-mail all the information needed to identify the seller and the customer will keep along with the e-mail acceptance of the contract.

12) Billing
For each order placed on the site FinlandPhilosophy.com, Finland Philosophy will invoice of the material. The invoice is issued simultaneously in order to promptly and normally accompany the goods in the mail bag packaging. For the invoice authentic information supplied by Customer during the purchase process. After the invoice, you can not make any changes to the information in it. The amounts will be reported in the invoice in euros only.

13) Privacy

FinlandPhilosophy.com treats personal data of their customers in compliance with the requirements of the Legislative Decree 196/2003. Personal data are processed in the normal activities exclusively to process the order and if a problem arises to contact the buyer. As required by the rules, you may obtain confirmation of the existence or otherwise of their personal data and that these are being communicated in a clear. The interested party may also request the cancellation, change in an anonymous or block of data processed, for legitimate reasons, the treatment itself.
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